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Report Shipping Discrepency

Details of Shipping Discrepancy – OR – Listing of Requested Product Return

This form is for documenting overage, shortage, or damage shipping discrepancies. Provide your company information and the required information in the noted fields.

» All claims must be reported within 72 hours of receipt of product OS&D Policy Return Policy
» Issuance of this form does not guarantee acceptance or promise of credit.

For future claims, access to Internet Customer Portal will provide an automatic population for many fields. Click here to register.

* Denotes Required Field

  • Details of Shipping Discrepancy - OR - Listing of Requested Product Return

    Enter the Avanos Catalog Number, quantity ordered and received. Then, click on the drop down box and indicate the type of discrepancy and requested action to be taken.
  • Accepted file types: jpg, gif, png, pdf, xls, doc, Max. file size: 5 MB.
  • Product Catalog #Quantity OrderedQuantity RecievedType of Discrepency 
  • When you have completed this form, click "submit" to send your overstock return request to Avanos. Please note that upon successful transmission of your overstock return request, you will receive an automatic confirmation in your email inbox. If you do not receive a confirmation, please contact Customer Care at 1-844-4Avanos. This may indicate that your overstock return request did not transmit successfully.